Read what clients have said about Eileen...

Bryan D.
My wife and I were first-time home buyers, and were nervous about buying a home in a volatile market.  Eileen was recommended to us by a friend, and we're so glad we used her as our agent.  

She is friendly, knowledgeable about the area, professional and informative.  She patiently walked us through the process, and always had time for our questions.  

Most importantly, we valued her integrity.  We were interested in a house that, looking back, wasn't worth the price we would have paid for it.  She could have pushed us and sold us that house, but she encouraged us to hold out for the right house.  

Getting us into the right house for us at a good value was more important to her than making a quick commission.  

I also found that her referrals for loan agents and inspectors were fantastic - they were professional, honest and on top of details.  

Bottom line:  She works for you, and she's someone you can trust.

Tony Gittelson

Eileen Lanza recently helped us purchase our first home in Hancock Park/Mid-Wilshire. Because it was a short sale, it was an extremely complicated, and occasionally nerve-wracking transaction -- involving the Seller and the Bank -- and Eileen was superb every step of the way!  All the advice she gave us throughout the process was, as they say, spot on. She is knowledgeable, thoughtful, extremely patient -- and calm -- and helps anxious Buyers -- and Sellers -- navigate complicated deal points. She also has excellent taste. She listened very carefully to what we were looking for in a home, and helped us find exactly what we needed. We couldn't be any happier with our new home and with Eileen! She also happens to be a lovely, kind & generous person, and a pleasure to work with. As either a Buyer or a Seller you will be in extremely capable hands with Eileen Lanza. She is a consummate.

Dr and Mrs Craig Smith
I wanted to write a letter of deep appreciation on behalf of my family.  Buying a home for the first time is supposed to be a very exciting time; for us it was extremely wrenching. The stress of leaving our old home combined with having only 40 days to locate a new home and go through escrow could have very well ended in murder or divorce.  Your calm approach turned my dread into excitement that not only could we do this, but also you would find us the perfect home. You listened intently to what both my husband & I had envisioned our dream home would be.  You asked all the questions I would never have thought of to spare us the tediousness of not having to look at properties that would not be right.  

My favorite story from this whole experience is from the one & only day we looked at properties.  You had five houses scheduled & told me the last one was a surprise, and it was one you were sure we would love.  I do not know what magic you had up your sleeve, but the surprise house is now ours & the fact that it was not even on the market was truly astounding! Then, once we fell in love with the house, with lightening speed you had Gary Sayble, our loan coordinator, working out the best finance deal possible, followed by all the necessary inspections all lined up in a single day to make it easy on my busy schedule.  You made it possible for us to close before our 40 day limit -  a feat of professionalism & real estate savvy. 

I would like to say I have had friends who have not had such remarkable agents. It has cost them time & in some cases, a great deal of money.  I tell all my friends in this market where agents really care only about the sale, it was grand to have someone looking out for my family & who deeply cared that we find the perfect house.  We are so in love with our new home & great neighborhood.   Eileen, I thank you sincerely for the gift of your real estate talent.  Please feel free to show this letter to any future clients and please allow them to call us.  It would give me great pleasure to tell them about everything you did for us, and to give you the highest of all possible recommendations.

May your future be filled with as much joy as you have given my family.

Nancy Muller

As first time buyers, the anticipation of starting the home buying process was both daunting and stressful. My husband and I have known Eileen for many years, and working with her to purchase our first home seemed second nature. I am happy to say that our home buying experience was enjoyable and relatively stress-free. We also were able to work out what I consider to be a fantastic deal on a beautiful house in our target neighborhood.

I am certain that we asked a million questions and required a lot of training in the real estate process. Throughout the entire transaction Eileen provided us with useful non-biased information and support. Looking back on the experience, I am absolutely floored that such a "big" purchase and seemingly stressful life event was actually fun. I credit a lot of this to Eileen's dedication and personal touch.

I hope this is our last house, because we absolutely love it. However, if we were ever to look again, Eileen will be our choice of agent once again. We've recommended her to a few friends already.

B. Browne
I am a hard-working attorney & I demand high quality work from any professional I hire.  When I wanted to sell the biggest asset I may ever own, I approached the decision of which real estate agent/broker to represent me with great deliberation.  After all, 6% of over a million dollars represents a substantial amount of money. To pay that amount of money, I wanted someone bright, talented and most importantly, someone who would bend over backwards to do whatever was necessary for me to earn the greatest return on my investment.  And not only did she bend over backwards, she did a couple back flips and threw in some handstands and cartwheels too.
Instead of pressuring me to hurry and get my property on the market, Eileen brought in a design consultant to offer me advice on aesthetics of my property- inside and out; no detail was too small. Many of the ideas I received proved to be pivotal in creating the perfect impression with buyers.
 
With a background in photography, TV and media generally, Eileen's expertise helped highlight the best features of my duplex in the way most relevant way to the most likely buyer- an educated, internet-savvy buyer.  Eileen photographed many of the unique architectural features and hired a company to photograph and create a virtual tour that included a floor plan. Eileen leveraged her photography, media, and technology expertise to highlight the best aspects of my duplex to the widest audience in the most meaningful way.

With a background in business and entrepreneurship generally, Eileen thought outside the box. Before photo shoots and open houses, she took care of all the "little" things that seem to transform my property into a "dream home."  Her final touches before the open houses- flowers, candles, decadent deserts, table settings, etc., gave me pause to ponder what in the world I was doing selling such an amazing place!  When the offers started flowing in, I realized my pause was merely the result of the fantastical mirage Eileen created to best represent my interests.

Eileen's expertise, hard work and strategy worked like a charm.  Within days  I had received multiple serious offers. Who says it's a declining real estate market?  With Eileen representing me, that was not my experience.
Not only did Eileen get a good result for me, she did everything possible to make a stressful time for me much simpler.  Further, my time to devote to the sale process was limited by the fact that I was a single full time working mother.  As a working mother herself and as a genuinely nice human being, Eileen understood even what I never said.  She did everything possible to make the enormity of the situation seem simple for me and run smoothly.  Her cheerful attitude, great sense of humor, and empathetic ear carried the day (and maybe saved my sanity!). 

Eileen was always organized, efficient, and on-time.  I have always heard that the people who are the best at what they do have the ability to make what is not so easy appear to be easy. She established good relationships with anyone with whom she came in contact  She coordinated and attended numerous general and  specialized inspections of my duplex.   If you have not guessed by now, I offer my highest recommendation of Eileen Lanza to anyone contemplating selling a residential and/or investment property.  She is worthy of trusting to sell your most valued property.  Her style, knowledge, talent, dedication, work ethic, integrity, and personality will win you over.  They will also win over the best buyer of your property. 

Margarit Avedikian

I want to take this opportunity to tell you a little about my Real Estate agent, Eileen Lanza, should you be fortunate enough to work with her in purchasing or selling your home. I recently sought out Eileen’s assistance to purchase my first home and it was no easy task for her, yet she made it extremely easy for me.

To begin with, I was interested in too many areas of the city. Eileen helped me focus my search to the areas that would be fit my needs and wants and still fit my budget. In addition, I was nervous about the whole process and Eileen was very patient with me, addressing all my concerns and answering all my questions. Lastly, as you seek an agent closely in making one of the most important financial decisions of your life, as this is Eileen’s greatest asset. There is never any heavy pressure to make you feel doubtful or uneasy about your decisions to pass or make an offer on a property. She is straightforward, pleasant and professional at all times.


This was my first real home purchase and I am confident in saying it would not have been so exciting and painless without Eileen’s support and assistance. I am also confident in saying I will work with her again in future purchases and whole-heartedly recommend her to all my friends and family.

Pam & Brian

As first time home buyers, my husband and I were feeling both nervous and naïve… until Eileen came on the scene and put every one of our fears to rest.  Her confidence and knowledge carried us through what some people might consider one of the most stressful experiences in life.  Eileen kept us on track and organized, while helping us understand the complicated layers of documents, deadlines and protocols.  Not only does Eileen have an enthusiastic love for her work; she proceeds with a calm diligence and determination.  She was very responsive to our questions and concerns; if she didn’t know the answer immediately, she would research and find it within a matter of hours.  If there was an issue we were uncomfortable with, she would take the time to work it through on both sides, so that we did not feel pressured to make a decision in haste.  Eileen truly takes pride in her work, and it is quite evident that she wants her clients to feel confident that they are making the right decisions.  Her guidance has been invaluable to us.  If and when we decide to sell our house, we will call only one person to help us through it…. Eileen Lanza.  Thank you so much Eileen!  You truly made this a memorable and (believe it or not) enjoyable experience.

Josef & Maria Schaefer

Dear Eileen,

 

Maria & I, as well as my brother and partner, Peter, would like to thank you for the excellent and professional job you did selling our 4 unit rental property on Windsor Blvd.


We were very apprehensive about selling, but you made it easy for us.

If we think back on all the paper work involved and my brother having to co-sign (residing 100 miles away), all we can say is that your services were OUTSTANDING!


Besides all the faxes and emails involved, you went out of your way to keep us informed on the daily progress of the transactions. 


When the time comes for us to sell our private residence, without a doubt, YOU WILL BE OUR AGENT!

The Nelsons

We love our new home!! We know it is unlikely that we would be enjoying it so thoroughly without your commitment and dedication these last 2 1/2 years.  As you know, we started looking together in the Spring of 2006 and did not move until Summer of 2008.  That is a LONG time and many, many houses in between.   We are really grateful that we chose you to help us look for our "dream home."  Your unlimited patience, knowledge, and professionalism helped us continue our search when the outlook looked very bleak.  Given the limited number of homes in Hancock Park/Windsor Square versus our budget and specifications, this was no easy task!!  You never faltered, always had a smile and worked your tail off every step of this long road to our new happy home.  Thank you so very much.  Needless to say, we cannot recommend you highly enough!

Ed Doherty

Dear Eileen,

I want to thank you for all the assistance you provided me and my daughter in location and handling the purchase of the condominium in Culver City.  I am sure that with me 3,000 miles away, along with my travel schedule prior to and during the closing date, presented quite a challenge to you.  In addition to the logistical challenge, time zone difference, and considerable paperwork, you were eight months pregnant!  We exchanged countless emails, phone calls and faxes, negotiating the purchase price, terms and conditions, satisfying the numerous State of California requirements etc.  Throughout all of this, you were a delight to work with – competent, professional, understanding and personable.  It was a pleasure working with you!

Please feel free to share this letter with your other clients and use me as a reference if you wish.

Best wishes for continued success.